---
title: "Complaints procedure | Online Marketing Bakery"
description: "Not happy with Online Marketing Bakery? How to file a complaint, within which period, and how and when we respond. The Dutch text is the leading version."
url: https://onlinemarketingbakery.com/en/complaints/
language: en
updated: 2026-11-08
robots: noindex
---

> Markdown version of https://onlinemarketingbakery.com/en/complaints/ for AI agents and LLMs. The HTML page is the leading version. Overview of the whole site: https://onlinemarketingbakery.com/llms.txt

Legal

# Complaints procedure

Our complaints procedure is written in Dutch. The Dutch text is the leading version.

[Read the complaints procedure (in Dutch)](https://onlinemarketingbakery.com/nl/klachten/)

Dutch title: Klachtenregeling.

It describes how to file a complaint as a client of Online Marketing Bakery (in writing, by email or post), within which period (30 calendar days after you discovered the problem), how we confirm receipt and respond, and what to do if you disagree with the outcome. It is part of our terms and conditions.

Questions? Email [hello@onlinemarketingbakery.nl](mailto:hello@onlinemarketingbakery.nl) or call [+31 6 81 84 32 67](tel:+31681843267).

Online Marketing Bakery · Noordhoven 19, 6042 NW Roermond, the Netherlands · Chamber of Commerce (KvK) 78033616 · VAT NL003276206B85

## Your next event deserves a room that buys.

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[Book your baker's chat](https://calendar.app.google/xxHsojnQL4A574Me7) [Take the leak test](https://onlinemarketingbakery.com/en/leak-test/start/)

You talk directly to Rubin, the head baker.