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Knowledge base

What is knowledge session?

In short

A knowledge session is a meeting in which an expert shares knowledge on one topic with a group, in person or online. Companies use knowledge sessions internally to learn from each other, and externally to show new clients what they have to offer.

Also known as: lunch and learn, knowledge-sharing session, lunch session, breakfast session, knowledge-sharing meeting.

A knowledge session is the masterclass’s modest sibling. Smaller word, same power. You invite a group, share what you know about one topic, and start a conversation. Online, or around a long table with coffee.

Why a knowledge session matters

A knowledge session is low-threshold. An HR manager says yes to “an hour on the new leave policy” far more readily than to a sales meeting. And in that hour they see exactly what they’d get from you. For consultants, training providers and recruitment agencies, it’s one of the most natural ways to show your expertise to people who may buy later.

How a knowledge session works

  1. Pick a question your buyer struggles with. Not what you find interesting, but what keeps them up at night.
  2. Invite with precision. A small room with the right people beats a big room with everyone. Personal invitations and outreach work well here.
  3. Share knowledge and inspiration. Show how it can be done, with examples from practice.
  4. Make the next step clear. A call, a scan, a proposal. Name it, even if it’s an internal session at a prospect.
  5. Follow up. Everyone who was there gets a personal message within a few days.

Where it goes wrong

The knowledge session that ends with “thank you for your attention”. Everyone found it useful, everyone goes back to their desk, and three weeks later nobody remembers who ran it. Sharing knowledge without a next step is charity.

The OMB view

A knowledge session is a counter in disguise. You don’t have to pitch, but you do have to dare to say what the next step is. For a recruitment agency, that means: a knowledge session for HR and hiring managers that ends in a conversation about an assignment, not just a stack of business cards. More on that approach at marketing for recruitment agencies.

Explained by Rubin Koot, Online Marketing Bakery. Updated 28 October 2026.

In the Sold-Out Recipe

Knowledge session belongs to Counter: selling and following up. This is how the recipe works. Together the four steps make up event marketing the way we do it: a full room that also buys.

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Questions

Questions about knowledge session.

What is the difference between a knowledge session and a workshop?
In a knowledge session you mainly share knowledge, and participants listen and ask questions. In a workshop they get to work themselves. A knowledge session is usually shorter and lower-threshold, which makes it easier to invite people to.
How long does a knowledge session last?
Usually an hour to half a day. A lunch-and-learn or breakfast session is often shorter. Pick a length your guests can fit into their diary without having to clear half a day.
Does a knowledge session work for recruitment agencies too?
Yes. A knowledge session for HR managers and hiring managers on a topic they struggle with shows you understand their market. With a clear next step, it can lead to new assignments, not just new candidates.
Is a knowledge session free?
If you use it to win clients, usually yes. The knowledge session is then the tasting, and your paid service or programme is the next step. A paid knowledge session is the product itself.

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